Terms of Service

These Terms of Service (“Terms”) govern your use of Redbird Tech Crew LLC’s onsite and remote technical support, consultation, and custom PC services. By booking an appointment or using our website, you agree to these Terms.

1. Services

We provide onsite technical support, troubleshooting, installations, consultations, and custom PC build services. We always aim to resolve issues professionally, but certain problems may not be repairable due to hardware failures or other limitations.

2. Appointments & Fees

• Payment is required at the time of service unless stated otherwise.
• Travel outside our normal service radius may incur additional fees.
• Missed appointments may result in a cancellation charge.

3. Customer Responsibility

• Provide accurate service details when booking.
• Ensure safe and reasonable working conditions onsite.
• Maintain backups of important data (we are not responsible for data loss).

4. Liability

Redbird Tech Crew LLC is not liable for:

• Pre-existing hardware or software issues
• Data loss or corruption
• Third-party software or vendor defects

Our liability is limited to the cost of the service provided.

5. Custom PC Builds

Component availability, pricing, and performance may vary. Manufacturer warranties apply to all parts. We provide in-house support for assembly-related issues.

6. Contact

For questions about these Terms, contact us at: support@redbirdtechcrew.com